As Sri Lanka’s leading Destination Management Company, we provide worldwide principals the opportunity to experience the best of Sri Lanka. We are equipped with perhaps the finest resources and proven abilities to offer the best value propositions to our partners. Our service covers all aspects of Destination Management and is backed by a reputation of being the most professional in the business.
Our comprehensive range of services include planning and executing unique tours and holidays that are customized to our partners diverse needs and requirements. Every decision we make is led by our corporate philosophy which is aimed to realize the dreams of our partners and their customers. 35 years of worldwide repute and a world of delighted customers has inspired our motto – ‘to go the extra mile.’
To cater to the MICE segment, we have created a business unit under the name of Aitken Spence Conventions and Exhibitions. This unit specializes in providing a full and comprehensive package of services for the conference and exhibition client. Our team of highly trained staff is capable of timely delivery of specialized services covering the wide and varied aspects of any conference or exhibition. We are geared to organize such events in any part of the country.
Also, we have setup different business units to cater to the needs of the different niche segments such as Nature and Adventure, Shore Excursions, Wellness and the Luxury segments.
We are the only destination management company in Sri Lanka to obtain the ISO 9001 : 2008 quality certification. We handle approximately 85,000 inbound pax annually. Aitken Spence Travels is the only travel company to win the Presidential Award for the Best Destination Management Company in Sri Lanka for 3 consecutive years and enter the Hall of Fame competing with all the other major industry operators. Conforming to European standards, all our clients are insured for US Dollars 10 million with internationally reputed XL Insurance Company. It is the highest insurance cover provided by any Sri Lankan Destination Management Company in Sri Lanka.
We represent some of the largest and most prestigious Tour Operators around the world including TUI and Airtours-Germany, Thomson Holidays, Tropical Places, Trailfinders, Abercrombie & Kent-UK, Club Med, Jet Tours - France, Voegele Reisen, Tropic Tours-Switzerland, Alpi Tours, Francorosso, Ventaglio, Vera Tour-Italy, Jetair - Belgium, Holland International, Arke Reisen, American Express – Netherlands, and many other operators from Europe, Middle East and the Far East. Also, we handle shore excursions for some of the most reputed cruise operators.
We own and operate one of the largest luxury vehicle fleets in the Island from cars to coaches. Our staff have been extensively trained to handle the needs of different markets. We employ some of the best National Guides and Chauffeur/guides in the Island, who are fluent in Chinese, English, French, German, Spanish, Italian, Japanese and other foreign languages.
All our tour operations have been automated in order to provide an efficient service to our principals and clients. We assure that we will provide a high standard of personalized service.
One arm of the Tourism sector is Aitken Spence Overseas Travels Services, which is an IATA approved outbound travel agency and has been in operation since 1975. From our inception, our superior service has earned us a reputation as a highly trusted and dependable organization. In addition to airline ticketing, we are also the General Sales Agent for Rail Europe and Tradewinds for which ticketing and reservations are done inhouse. We are also the representative office in Sri Lanka for Carlson Wagonlit Travel, a leading global travel management company.
Offering a strategic synergy to Aitken Spence Travels is Aitken Spence Hotels who own/manage the most attractive hotel chain in Sri Lanka, comprising exclusive resorts located in all major tourist spots in the Island. In addition, Aitken Spence Hotels own and manage a chain of hotels in India, Maldives and Oman.